We ask for a
deposit of £50 per booking unless the total invoice for the booking is less
than this, in which case the full amount should be paid. The deposit is due one
calendar month before commencement of booking and will be deducted from the final
must be paid on day of departure by cash, cheque or debit card.
customers the total invoice should be paid on arrival for your cat’s first
visit. Thereafter, you will be asked to pay the deposit in advance and the
balance on day of departure.
If a booking
is cancelled more than 14 days before the arrival day the deposit will be
refunded in full. If a booking is cancelled less than 14 days before the
arrival day then a refund will be given only for those days which we are able
must be paid for even if you collect your cat early. If you cannot collect your
cat on the intended departure day please let us know as soon as possible as it
is probable that we will have another cat booked into that chalet later that
Pick up and
drop off can be arranged at a fee of £20 per journey.
must have their vaccination record up to date and we need to see the record of
this before a cat is admitted. We advise that all cats also have routine flea
and worm treatments before boarding. Male cats who have reached maturity must
We are happy
to administer medication, including injections, prescribed by a vet. There will
be an extra charge of £1 per day for this service.
We stock a
wide range of the proprietary brands of both wet and dry cat food and will feed
what you request. If your cat is on an unusual or prescription diet we may ask
you to provide this.
all food, litter, bedding etc, but you are welcome to bring your cats own bed,
blanket or toys if you wish. We cannot
supply scratch posts so if your cat likes to use one you can bring this too.
Monday-Saturday: Check out; 9am – 11am, Check in; 1pm – 3pm,
Data Protection Notice and Permission
to hold contact details for all clients of Colinton Country Cattery as filed
with the General Data Protection Register.
To comply with the current legislation on data protection we
must tell you what personal data we hold about you, why we hold it and have
your permission to retain it.
We store data about
clients to ensure we can contact them by mail, telephone or email:
- In an emergency
- About booking reminders
Any data we hold will not be provided to any other person or
business except as required by law.
- You may request to see all the personal data we
hold on you (we are allowed 30 days to provide it).
- We only keep your data for the reasons outlined
- We destroy your data if we have had no contact
with you for 5 years.
For the smooth and efficient running of Col inton Country
Cattery we need to keep a record of:
- Your name
- Your address
- Your landline and mobile telephone numbers
- Your email address
- Contact details of another responsible person in
case of emergency
- The details of your cat(s)
- The name and telephone number of your veterinary
For us to be able to
hold these records we need your permission so please complete this form and
hand it to a member of our staff.
Your full name: _________________________________________________________________________________
Your email address: _________________________________________________________________________________
I agree that Colinton Country Cattery may contact me, my veterinary
surgeon or my named emergency contact(s) as necessary:
In an emergency yes/no To
remind me of appointments/bookings yes/no